Document Type : Original Article


1 Faculty Member, Department of Information Technology Management, Shahid Beheshti University, Tehran, Iran

2 M.Sc. student of Information Technology Management of Shahid Beheshti University, Tehran, Iran


According to the importance of information systems in Today's world particularly the mangers’ need for systems in field of business intelligence and organization performance management, Board information system was designed in 1994 in Switzerland for simultaneously economic and rapid development of performance management and business intelligence. It is used for effectiveness improvement and management decision processing, business intelligence ,business traffic analysis and performance management in an integrated environment.This study investigates the effect of Board information system on the organizations` performance taking into account the financial, customer, internal process and learning and growth dimensions. This study is practical research regarding to objective and a descriptive-analytical regarding to methodology. Therefore, the features and capabilities of Board information system are firstly examined by library and document studies approach then the effect of this information system on organizational performance is studied by forming a focal group session and performing meta-analysis. Results show that Board information system leave positive and meaningful impact  by means of its effects on organization including human resources empowerment, organization structure and process, risk reduction, flexibility ,communication, time reduction, decision making improvement,  knowledge sharing,  risk reduction and applicability on organization performance from financial, customer, internal process and learning and growth dimensions.


Laudon, K., & Laudon, J. (2011). Management Information Systems: International Edition, 12/E. Pearson Higher Education.
Board Team. (2014). Board Corporate Brochure .
Shahin, A., Zairi, M. (2005), “Strategic Management, Benchmarking and The Balanced ScoreCard: An Integrated Methodology”, International Management Journals, p.33-42.
Bourne, M., & Bourne, P. (2002). Balanced Scorecard in a week. Hodder & Stoughton.
Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management system,76.
Naranjo-Gil, D. (2009). Management information systems and strategic performances: The role of top team composition. International Journal of Information Management, 29(2), 104-110.
Trivellas, P., & Santouridis, I. (2013). Antecedents of Task Innovation: The role of Management Information Systems. Procedia-Social and Behavioral Sciences, 73, 683-691.
Munirat, Y., Mohammed, I., & Kazeem, A. O. The Impact of Management Information System (MIS) on the Performance of Business Organization in Nigeria. International Journal of Humanities Social Sciences and Education (IJHSSE) Volume, 1, 76-86.
Pérez-Méndez, J. A., & Machado-Cabezas, Á. (2015). Relationship between management information systems and corporate performance. Revista de Contabilidad, 18(1), 32-43.
Martinez-Simarro, D., Devece, C., & Llopis-Albert, C. (2015). How information systems strategy moderates the relationship between business strategy and performance. Journal of Business Research, 68(7), 1592-1594.
Hossain, M. D., Moon, J., Yun, J. W., & Choe, Y. C. (2012). Impact of psychological traits on user performance in information systems delivering customer service: IS management perspective. Decision Support Systems,54(1), 270-281.
Nikolaos, K., & Yiannis, T. (2013). The Leadership's Information System of New Performance Management Practices after Mergers & Acquisitions.Procedia-Social and Behavioral Sciences, 73, 634-642.
Xiao, L. (2007). The impact of dynamic IT capability and organizational culture on firm performance. ProQuest.
Khatib, E. (2010). A Phenomenological Study on the Potential Impact of Implementing Information Systems in Midsize Corporations. ProQuest LLC.
Jones, M. W. (2009). An analysis of the impact of information systems on the level of trust in the construction industry.
Mohammadi NajafAbadi, A., vismoradi, A., Akbari, P., Rostami, Reza. (2013). The Role of management information systems to improve performance managers (case study: managers of government agencies in Isfahan). The Conference on Modern Management Sciences.
Tabarsa, Gh., Gilani, N. (2011). Explain relation between information systems and decision-making process of middle managers of private banking. Daneshvar (Raftar) Management and Achievement, Shahed University, 18(47-2).
Yousefi, M. (2013). Assess the impact of usage of the information system on integration of departments, the response to domestic issues and accelerate response to environmental changes in the tax agency (Case Study:  Asset Department of Mazandaran). The first national conference on the management and accounting in the modern world of business, economics and culture, Islamic Azad University of Aliabad, Aliabad.
Daneshfard, K., Vahdani, K., Aghaz, A. (2010). The Role of the implementation of the Balanced Scorecard to improve organizational performance. Journal of Educational Leadership and Management, Islamic Azad University of Garmsar, 4(2), 55-72.
Moradi, Gh., Sarbaz, M., Kimiafar, Kh., Shafiee, N., Setayesh, Y. (2007). The Role of hospital information system to improve the performance of the hospital Doctor Sheikh Mashhad. Health Information Management, 5(2), 159-166.
Eslamian, H., Tajbakhsh, A., Rezaei, N. (2014). Assess the impact of accounting information system integrated with the balanced scorecard approach and  fuzzy multi-criteria decision-making techniques. National Conference on new approaches to business management, Tabriz University and Industrial Management Institute, Tabriz.
Haji Jabbari, R., Dr.Yazdani, S., Dadashi Khas, E. (2012). Impact of processing capabilities of accounting information systems on organizational performance on Shahin Bonab steel complex. Beyond Management, 6(23), 125-148.
Rizvandi, M., Feghhi Farahmand, N. (2014). Office automation system and financial organizations on performance decision making of managers in Qazvin municipal council. International Conference on Management in the 21st century, Institute of Directors ideas Vieira capital, Tehran.
Mohammadian, Z. (2014). The role of information systems in the effectiveness and efficiency (and performance) of the public sector, Case Study: the Governor of Tehran. National Conference on new approaches to business management, Tabriz University and Industrial Management Institute, Tabriz.
Ebrahimi, M. (2005). Relationship between Strategic management of information systems alignment with Balanced scorecard and  information systems performance. Master’s thesis, Information Technology Management, Faculty of Humanities, Tarbiat Modares University, Tehran.
Khadem Hosseini, F. (2011). Assess the performance of information systems through the balanced scorecard. Master’s thesis, governmental management, Faculty of Management and Accounting, Allameh Tabataba'i University. Tehran.
Avaz Malayeri, A. (2010). The impact of business intelligence on business processes and organizational performance. Master’s thesis, Industrial Management, Faculty of Management, Islamic Azad University, Tehran.