Nastaran Haji Heydari; Fatemeh Biglary
Volume 7, Issue 2 , April 2018, , Pages 125-137
Abstract
Outsourcing in many of large, medium and small scale international companies is considered as a solution to reduce costs and increase incomes; it doesn’t imply that increase in outsourcing level isn’t involved with any problem. Although companies benefit from outsourcing to economize their ...
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Outsourcing in many of large, medium and small scale international companies is considered as a solution to reduce costs and increase incomes; it doesn’t imply that increase in outsourcing level isn’t involved with any problem. Although companies benefit from outsourcing to economize their costs (cost saving), there are unsuccessful outsourcing experiences which cause lack of achievement of the expected service level. Despite such issues, companies prefer to outsource their information technology (IT) services. The purpose of this article could be stated as identifying effective factors which cause IT companies face risks during outsourcing of their IT projects. Such objective is investigated using meta-synthesis method and prioritized factors. Besides, their influence level is determined using questionnaires. In the present study, effective factors influencing risk of IT projects outsourcing are extracted. Main variables consist of: contract, costs, security, legal factors, new technologies and innovation, Contractor exclusive issues and finally client items. These variables are validated by experts of this field then distributed throughout the companies which have ranked primarily by the Informatics council. They have been given (hold) the exploitation permit from previous industrial and mines ministry. Concerning descriptive statistics, among the 39 factors, the factors which were given the highest priority are as follow respectively: First of all, deviation from the contract terms and conditions. Second, insufficient allocation of time to execute the contract, and third, contractor poor performance, Forth, costs due to undelivered items and Finally using the contracts which aren’t prepared based on a specific procedure.
Simin Daneshvar; Hossein Rezaie Dolatabadi
Volume 7, Issue 1 , January 2018, , Pages 1-11
Abstract
Fast changes at workplace have affected behavior and performance in organizations. These transformations make organizations to changes their strategies in order to achieve competitive advantage in business. One of these strategies is focusing on main qualifications and making resources out of organization ...
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Fast changes at workplace have affected behavior and performance in organizations. These transformations make organizations to changes their strategies in order to achieve competitive advantage in business. One of these strategies is focusing on main qualifications and making resources out of organization involved in these activities or in fact it is outsourcing of activities. Outsourcing is effective on performance of organizations as an executive useful and economic tool and its applications are increasing. The goal of this research is to analyze effect of organizational capabilities and knowledge management on strategic success of IT outsourcing in organizations. This research is applicable by its goals and is correlative by it descriptive-survey method and is a field study. Statistical population includes managers and staff working in Mellat Bank of Isfahan whom were about 1300 individuals. In this research sample size was determined by means of limited sample size of population that sample was chosen by random sampling method. Questionnaire was used for data collection and its validity was confirmed by content and construct validity. Cronbach’s alpha coefficient was used for measurement of reliability which was calculated 0.86 for organizational capability, 0.84 for knowledge management, 0.84 for outsourcing and 0.93 for the questionnaire. Statistical indexes were used for describing data and compare mean tests and structural equation modeling, were used for test of hypotheses. Amos.20 and SPSS software were used in this research. Results from analysis of findings indicated that organizational capability and knowledge management variables affect outsourcing success and due to regression coefficient in structural equations, knowledge management has direct and indirect effect on IT outsourcing success.
