1. An Investigation of the Effects of Organizational Citizenship Behavior on Customer Satisfaction in the Ministry of Education, Tehran 5th District

Manouchehr Jofreh; Seyed Sadegh Kazemi

Volume 6, Issue 1 , Winter 2017, , Pages 57-64

Abstract
  Since the prospective companies in today's fiercely competitive space, no choice but to employ strategies that will lead to maximum absorption customers and sell products and services, today, customer satisfaction has become one of the main concerns of managers of enterprises and therefore subject to ...  Read More