The Relationship between Service Quality, Customer's E-Satisfaction, and Overall Quality of Electronic Services with Airline Tickets Online Purchase Intention

Saeed Ahmadian; Hamed Haghtalab; Hasan Danaee

Volume 6, Issue 3 , July 2017, , Pages 221-226

  Despite the increasing use of Internet in Iran, e-commerce and sales have been less prevalent in the country. In Iran, many Internet users seem reluctant to purchase electronic products and services from companies and organizations providing these facilities. Since inefficiencies of websites for effective ...  Read More